User instructions for our internet presence...

We wish to present you with a comprehensive range of products and services and would like to make your stay at the Trotec online platform as pleasant as possible. We would most welcome any tips or ideas that you may have which might improve or complement our collection.
Here some points in our own interest and also in your interest, so that you can make the most of your stay at Trotec online.

Consulting - Services 

The Consulting Services which you will find in the Trotec online offer outline the possibilities and the expertise which Trotec has to offer. The full scope of the services and the obligations that both sides have can only be determined when both parties have entered a business relationship and reached an agreement or we have been commissioned to act on the contactor’s behalf.
The services illustrated in our online offer are general descriptions and therefore non-binding and do not express a declaration of intent to carry out a contract.

Seminars 

The seminars include all services and contents as described for the individual seminars. The online registration is binding and entitles those named to take part in the seminar as soon as Trotec has provided written confirmation by letter (which should not be confused with the copy of the registry form via email) and sent the registration documents and the invoice for the seminar.

The seminar terms and conditions as set out by Trotec apply.

Hotel reservations 

You may wish to take advantage of the hotel reservation inquiry offer which Trotec offers as part of the seminar registration programme: Trotec will then inquire on your behalf whether there are any rooms available in hotels in and around the location where the seminar is taking place. This service is without obligation and intended as an intermediary service. The inquiry that we direct to the hotels is without commitment, whereby Trotec cannot be made liable for the number of rooms available, occupancy levels or the service provided there. The inquiry will be directed to the hotel of your choice; all other details regarding the hotel reservation, i.e. prices etc. are to be agreed upon with the hotel itself.

Hiring service  

Trotec also offers you the option of inquiring on your behalf whether a particular machine can also be hired under the TKL hiring programme. This inquiry is without commitment and should be understood as an intermediary service designed to facilitate proceedings. The inquiry that you submit through Trotec is without obligation and Trotec does not at any time accept liability for stock, availability or the immediate hiring possibility of the machines. Further details will be agreed on in direct proceedings.

Return Call service

The services offered contain no obligation to you and are intended solely as a service to you.
They will entail no costs and you have full opportunity to receive the information you wish at any given time. It goes without saying that all data received will be handled with the utmost confidentiality and kept in safekeeping in accordance with statutory provisions.

Shopping at Trotec  

You will find an amazing number of super bargains and special offers tucked away in the various sectors of our online shop. Please observe our general terms and conditions when buying these super buys

Data protection / Info 

a. In the scope of the use of the entire online offer of SDS Infrared Ltd., and dependent on the service or type of use, personal data will be stored on secure computers and kept inaccessible to third parties until the termination of the contractual relationship, or the termination of all legal relationships at the latest.

b. Trotec wishes to assure you that the collection of all data is intended exclusively for the settlement of contractual relationships and in line with the statutory provisions of the Teleservices Data Protection Act and the Federal Data Protection Act. Please note also the guidelines on data protection.

c. The user is free to direct the deletion of personal data stored at Trotec at any time, unless Trotec has a vested interest in maintaining that this data remains stored in accordance with the above mentioned statutory provisions.

d. We would be most happy to send you more information on our special offers and other news at regular intervals. You may also cancel this offer here if you no longer wish to take advantage of this particular service.